Outstanding customer service is primarily comprised of the three "P"s: professionalism, toleration, and a "people-first" mindset.
How should I define professionalism?Instead of simply donning a suit and carrying a briefcase, being professional means acting with accountability, integrity, responsibility, and excellence. Always putting forth effort is required, as is responsible and effective communication.Why is professionalism advantageous?Being professional limits interactions to the current work environment and makes it simpler to maintain the separation between personal and professional ties. To give one example, a judge is not allowed to speak with either the plaintiff or the defendant directly. Tellers at banks serve as brand ambassadors for the company when conducting transactions for customers.For more information on customer service kindly visit to
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which of the following is a true statement? multiple choice a remainder interest held by the decedent at the time of death is not included in the decedent's gross estate. the value of a remainder interest depends in part on the section 7520 interest rate at the time of death. the value of a remainder interest in a life estate is independent of the age of the life tenant. the value of a life estate does not depend upon the age of the life tenant. none of the choices are true.
Based on the concept of estate management and the available options, the true statement regarding the estate issue is that the value of a life estate does not depend upon the age of the life tenant.
What is Life EstateGenerally, or in common law, a life estate is a term that is used to describe e the ownership of immovable property for the duration of a person's life.
However, in legal terms, a Life estate is an estate in real property that ends at death when ownership of the property may revert to the original owner, or it may pass to another person.
Therefore for a successful transfer of estate from one ownership to another, it is true that the value of a life estate does not depend upon the age of the life tenant.
Hence, in this case, it is concluded that the correct answer is option D. the value of a life estate does not depend upon the age of the life tenant.
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How do Schwab and Morgan Stanley compare as
brokerage accounts?
Select an answer:
1) Schwab has a lower fee for trades, while Morgan Stanley's higher price comes with handholding and research.
2) Both provide hand holding (they will help you along), but neither company will provide you with research.
3) Morgan Stanley has a lower fee for trades, while Schwab's higher price comes with handholding and research.
4) Both are the same as far as providing handholding and research, with the difference in fees based on the number of stocks you trade.
Schwab and Morgan Stanley are two of the most popular brokerage accounts for investors. While both provide hand-holding (helping you along the way), neither company will provide you with the research. The main difference between the two companies is the fees they charge for trades.
Schwab has a lower trade fee, usually around $4.95 per trade. This lower fee is attractive to traders who like to trade frequently. However, they do not provide any handholding or research services.
Morgan Stanley on the other hand has a higher trade fee, usually around $6.95 per trade. This higher price comes with hand holding and research. They offer services such as portfolio analysis, tax advice and financial planning. This makes them a good choice for those who want more personalized advice and guidance.
Ultimately, choosing between Schwab and Morgan Stanley depends on the type of investor you are. If you are a more experienced trader who likes to trade frequently, Schwab may be a better choice. However, if you are a beginner who needs more personalized advice and guidance, Morgan Stanley may be a better choice.
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What is nongovernmental organization?
An organisation that often forms independently from the government is known as a non-governmental organisation.
What is non-governmental organisation?A non-governmental organisation is known as an NGO. Although there isn't a single definition that everyone agrees on, an NGO is often a nonprofit organisation that has a social objective and works outside of the government. All across the world, there are NGOs or groups comparable to them. A non-governmental organisation is autonomous and not subject to governmental authority, according to the Longman Dictionary of Contemporary English. Non-governmental relief organisations are supplying emergency aid. All human rights, social, environmental, and advocacy issues are the focus of an NGO's work. On a large scale, they seek to advance and enhance the social and political conditions of the society.To learn more about non-governmental organisation, refer to:
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fabric and feathers group wants to expand internationally. sales director ti-la prefers that the company export to foreign markets. what rationale should ti-la use to show the advantage of exporting as a mode of entry?
A company can save money by not having to invest in setting up production facilities in the host nation.
Most businesses start their international expansion utilizing this type of entry because exporting is often the simplest method to reach a foreign market.
Exporting is the act of selling goods and services that were produced domestically in other nations. The benefit of this entrance method is that businesses can save the cost of setting up shop in a foreign nation. However, businesses must have a mechanism to promote and distribute their goods in the new nation, which they normally accomplish through arrangements with a local firm or distributor.
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What must producers do to generate higher profits?
One of the most important signs of a great firm is consistent profit generating. However, decreasing gross and net profit margins may be a sign of trouble.
What actions do producers need to take to boost profits?Profitability can be influenced by four key factors. Costs are decreasing, turnover is increasing, production is increasing, and efficiency is increasing. You can expand into new market categories or create brand-new products or services.
How can manufacturers increase their profits?Producers can optimize their profit by ensuring that their incremental or marginal profit increases. The marginal revenue and marginal cost can both be increased because the marginal cost must be deducted from the marginal revenue in order to get the marginal profit.
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Is there a closed economy?
With the increase in scope of globalization, there are hardly any closed economies in the world today.
The closed economies can be regarded as the forms of an economy, wherein there is a greater degree of restriction on practice of foreign trade in a nation's economic policies. However, with an ever-increasing demand of goods to and from different parts of the world, there are no countries in the world, which are completely adapted as forms of closed economies. Globalization and technological revolutions have brought the international economies together.
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12.42 based on available information, lead time demand for pc jump drives averages 50 units (normally distributed), with a standard deviation of 5 drives. management wants a 97% service level. a) what value of z should be applied? b) how many drives should be carried as safety stock? c) what is the appropriate reorder point
The z value for the 97 percent level of service is about
97% = NORMSINV ( 0.97) = 1.
What is Reorder Point?The inventory position at which activities are required to restock inventories is known as the reorder point. It is planned to meet any potential demand throughout order lead time. It frequently equals the average lead time demand plus security stock mathematically. The targeted service level as well as the level of demand unpredictability determine how much safety stock should be kept on hand.
The z value for the 97 percent level of service is about 97% = NORMSINV ( 0.97) = 1.Safety stock = z × standard deviation of lead time demand = 1 × 5 = 5Reorder point = average lead time demand + safety stock = 50 + 5 = 55To know more about Reorder Point, visit:
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What problems did Social Security address?
Social insurance, as envisioned by President Roosevelt, would create a work-related, contributing system in which workers would provide for their own future economic security through taxes paid while employed, so resolving the ongoing issue of financial security for the elderly.
Numerous federal and state programmes that give American families financial stability are derived from the Social Security Act (the Act) of 1935. This Act introduced means-tested social programmes, including unemployment and old-age insurance. On July 30, 1965, President Lyndon B. Johnson officially enacted the Social Security Amendments of 1965, often known as the Medicare and Medicaid Act. It introduced Medicare, a health insurance programme, and Medicaid, a programme for the elderly and those with low incomes.
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Question 22 (2 points) Countertrading is _______- goods for goods. Oa) outsourcing Ob) sourcing Oc) bartering O d) selling e) licensing Question
23 (2 points) At times, customers have an unexpected need and require certain departments, such as production, to change their schedule to meet the demands of the sales department. When Shannon, the vice president of marketing, inspires the production team to put in the extra effort, she is playing a(n) _ role. a) implementation b) leadership Oc) monitoring d) staffing
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Countertrading is bartering goods for goods, At times, customers have an unexpected need and require certain departments, such as production, to change their schedule to meet the demands of the sales department. When Shannon, the vice president of marketing, inspires the production team to put in the extra effort, she is playing leadership role.
Bartering is a way of exchanging goods or services for another commodity. Farmers trading crops for supplies. bartered with the store's owner. Bartering is a cashless exchange system in which two parties trade goods or services without using money. Although it may conjure up images of mediaeval marketplaces, bartering is still common in the modern business world, typically in the form of trading space, services, or supplies. Leadership encompasses the ability of an individual, group, or organisation to "lead," influence, or guide other individuals, teams, or entire organisations, both as a research area and as a practical skill. The term "governance" is frequently viewed as a contentious concept.
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p-7-2. Rock Castle Construction-Collections on Accounts Receivable The management of Rock Castle Construction wants a listing of collections on accounts receivable (Received Payments) in excess of $5,000 for last year (01/01/2021 to 12/31/2021). The listing is to be sorted by invoice date from earliest to latest and is to include only the following three columns in the order listed, from left to right: Customer, Collection Amount, and Collection Date. The total of collections on the listing should be included. The schedule should have proper headings and your name. Export the information to Excel to complete the requirement. You may need to edit some of the column headings after exporting to Excel. Required Prepare and print a list of the cash receipts from collections on accounts receivable in the format requested by management.
The cash receipts from collections on accounts receivable in the format requested by management is given in the image below.
What is the cash receipts?A cash receipts journal is a specialized accounting journal that serves as the main entry book in an accounting system to track the sales of items when cash is received, by crediting sales and debiting cash and receipt-related transactions.
The most significant advantage of a cash receipt is the accuracy of the accounting records that support the existence of recording transactions.
Therefore, the format of list of the cash receipts from collections on accounts receivable are given below.
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Major CRM application software vendors include Oracle and SAP
O True O False
Major CRM application software vendors include Oracle and SAP. The statement is True.
What is software?A computer's operating system and various activities are carried out by a program, which is a compilation of instructions, data, or applications called software used for various purposes.
Marketing, customer support, and sales force automation are the three core focuses of CRM systems. Both vendors give businesses the ability to control sales activities including decreasing the sales cycle, enhancing team productivity, and growing the economy.
The statement is True.
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depreciation or consumption of fixed capital measures: a. the loss of productive ability due to capital intensive production. b. the value of existing capital stock used up in the production process. c. capital that is wasted in the production process. d. the decline in the value of inventories caused by inflation.
b. The depreciation or consumption of fixed capital measures the value of existing capital stock used up in the production process.
This means that it takes into account the cost of capital goods such as equipment, machines, and buildings that are used in the production process and that are consumed over time. It also includes the cost of repairs and maintenance to keep them in good condition.
The amount of capital used up in the production process is a key factor in determining the profitability of the business. It can also be used to measure the efficiency of the production process, as it indicates how much of the fixed capital is being used up in the production process.
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What are the 2 components of price?
The combination of supply and demand forces in a market determines price. Demand and supply are symbols for how eager consumers and producers are to engage in buying and selling.
The sum of money that one party exchanges for goods or services from another is known as the price; it is almost never negative. Depending on the situation, the term "production cost" can take on many different meanings. Setting a price is the process of determining the value that a manufacturer will receive in exchange for services and products. A pricing strategy is used to change product costs in a way that is advantageous to both the producer and the consumer. The act of determining a value for a good or service is known as pricing, as it is employed in economics and finance. Pricing, then, is the process through which a company determines the price a client must pay for a good or service.
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How often is there a 10 correction in the stock market?
Once every two years there is a 10% correction in the stock market.
Although there is no official definition for the term, a stock market correction is a significant decrease in key market indices of 10% to 20%. For investors, corrections are an unavoidable reality of life. In actuality, one takes place on average once every two years.
Corrections may take days, weeks, or even months to complete.
A correction can be advantageous by bringing excessive asset prices down and creating buying opportunities, despite being harmful in the short term.
Black Monday, also known as the 1987 stock market crash, is renowned for having the biggest single-day percentage fall in the history of the American stock market.
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Correct question
How often is there a 10% correction in the stock market?
What are 3 main ways to protect against malware?
The ways to protect against malware:
Maintain software and hardware updates.whenever possible, use a non-administrator account.Before downloading anything or clicking links, think it over.What protects most against malware?Downloading anti-malware software is one of the best ways to safeguard yourself from malware. An additional degree of security is offered when downloading things by anti-malware software. The software can be configured to run automatically so that downloaded files are scanned. A file or piece of code known as malware—short for "malicious software"—can virtually perform whatever action an attacker desires, including infecting, exploring, stealing, and conducting operations. Furthermore, there are countless ways to infect computer systems due to the wide variety of viruses.The terms "malware" and "virus," which are frequently used interchangeably, refer to two different things. Malware, often known as malicious software, is a general word for any program or piece of code written with the intention of causing harm to a computer, network, or server. On the other side, malware includes viruses.To learn more about malware refer to:
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What is mixed economy in economics?
A mixed economic system is a system that combines aspects of both capitalism and socialism.A mixed economic system protects private property and allows a level of economic freedom in the use of capital.
The economy in which both the private and public sectors work together to achieve economic development is called a mixed economy but also allows governments to interfere in economic activities to achieve social objectives.It is generally based on the principle of both capitalism and socialism.A mixed economy combines the characteristics of capitalism and socialism.Essentially,a country with this type of economy comprises public and private sectors,where private companies aim to maximize profits,while the government sector works for the well-being of the citizens.A mixed economy allows for private participation in production,which in turn allows for healthy competition which can result in profit.It also contributes to public ownership in manufacturing, which can address social welfare needs.
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What does it mean when a company talks about being carbon neutral it will balance out its carbon emissions by reducing or offsetting them?
Any CO2 that is emitted into the atmosphere as a result of a company's operations must be offset by the same quantity of CO2 being withdrawn.
How does carbon neutral offset work?Any CO2 that is emitted into the atmosphere as a result of a company's operations must be offset by the same quantity of CO2 being withdrawn. When an activity is considered climate positive, it signifies that it goes beyond reaching net-zero carbon emissions and instead benefits the environment by removing more carbon dioxide from the atmosphere.When a polluting corporation purchases a carbon credit to make up for the greenhouse gas it has emitted, this is known as a carbon offset. The money should be used to support global efforts that prevent carbon emissions or remove the same amount of carbon from the atmosphere.To learn more about greenhouse gas refer,
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What are the 4 steps in financial planning?
Assess your financial state and normal spending, set financial goals, make a strategy that takes into account both the now and the future, and then use savings and investments to pay for your objectives.
What is the most crucial element of a financial plan?A financial plan's goals for spending and saving must have a strong foundation, just like a building. Without control over your spending and knowledge of where you may make savings, you cannot amass riches.
Why is it vital to plan your finances?A step-by-step strategy for achieving one's life goals is financial planning. Your journey through life is guided by your financial strategy. In essence, it aids in your ability to manage your finances and accomplish your goals by putting you in control of your income, expenses, and assets.
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you are going to receive $25,000 in 10 years. you can earn interest at a 12% rate (this is your discount rate). what is the value today (present value) of this payment? g
The present value of this payment is $12,665.47.
To calculate the present value of a future payment, you can use the following formula:
Present value = Future payment / (1 + discount rate)^number of years
Plugging in the given values, we get:
Present value = $25,000 / (1 + 0.12)^10
= $25,000 / 1.7872
= $12,665.47
What does it means?This means that if you received $25,000 in 10 years and could earn interest at a 12% rate, the value of that payment today would be $12,665.47. The present value represents the amount of money that you would need to invest today in order to receive $25,000 in 10 years, taking into account the time value of money and the opportunity cost of investing your money.
What is present value in investment?Present value is a measure of the value of a future payment or series of payments, discounted to the present time. It represents the amount of money that you would need to invest today in order to receive a specific payment or series of payments at a future date, taking into account the time value of money and the opportunity cost of investing your money.
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How do you inform the customer about delivery lead time?
The concept mentioned is Delivery lead time, which is the time between when the order is placed and delivered. The answer is, by sending a transactional e-mail.
Delivery lead time is the amount of time it takes to complete a specific process. It helps by far by telling a company how far in advance it needs to place an order for the delivery to arrive on time.
It's one of the most important criteria for managing force chains and inventory. However, the client should be the first to know, If a payload is no longer anticipated to arrive during the original delivery period.
In the case of shipping detention, we suggest that you shoot a transactional dispatch to let your guests know the possible time they will admit their order.
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What is the best tool for financial control?
Quicken is the best tool for financial control.
Financial controls are the procedures, policies, and methods that an organisation uses to monitor and control the direction, allocation, and utilisation of its financial resources. Financial controls are at the heart of any organization's resource management and operational efficiency.
The balance sheet, income (profit and loss) statement, and cash flow statement are the three finance controls that provide a thorough and accurate financial position of a business. It is essential for managing cash flow, budgeting, and preventing fraud. Financial control enables the company to evaluate variances generated on previously established strategic and operational lines in a consistent, objective, and systematic manner.
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What type of components would be found at the infrastructure as a service or IaaS level?
In the infrastructure-as-a-service (IaaS) model, the subscriber leases just the hardware infrastructure (networking, data center space, storage, servers, and virtualization services) but establishes and maintains all other components of the technology stack.
Infrastructure as a Service , a form of cloud computing service, provides necessary computation, storage, and networking resources on demand and on a pay-as-you-go basis. Along with software as a service (SaaS), platform as a service (PaaS), and serverless, IaaS is one of the four categories of cloud services. The BIOS also performs several crucial tasks when we power on the machine. Furthermore, it is not a piece of hardware-specific software. A system software, that is. A unique piece of system software known as the BIOS, or basic input/output system, communicates with all of the PC's primary hardware and the operating system. And it is often kept in the flash memory chip that is located on the motherboard, though occasionally
What type of components would be found at the infrastructure as a service or IaaS level
A. hardware
b. software
c. both
d. none of the above
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the following balance sheet information was provided by o'connor company: assetsyear 2 year 1 cash$4,000 $2,000 accounts receivable 15,000 12,000 inventory$35,000 $38,000 assuming that net credit sales for year 2 totaled $270,000, what is the company's most recent accounts receivable turnover?
Accounts receivable turnover = Net credit sales ÷ [(Beginning accounts receivable + ending accounts receivable) ÷ 2]
Accounts receivable turnover = $270,000 ÷ [($12,000 + $15,000) ÷ 2] = $270,000 ÷ $13,500 = 20 times
What is the company's turnover rate for accounts receivable?The accounts receivable turnover ratio is a financial indicator that shows how effectively a business collecs receivables from its customers. The ratio counts the number of times throughout a certain time frame that receivables are converted to cash.
One way to determine accounts receivable turnover (A/R) is to divide net credit sales (CR) by average accounts receivables (AR). Average Accounts Receivable is calculated by dividing the beginning and ending totals of all Accounts Receivable over a specific period of time (such as quarterly or monthly), by two.
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Which of the following are the three choices in the build-borrow-or-buy framework?
a. internal development
b. acquisition of new resources
c. strategic alliances
All the options are correct choices in the build-borrow-or-buy framework
A build-borrow-or-buy framework is a decision-making tool used to help organizations determine the most appropriate way to acquire the resources needed to achieve their goals. Organizations must consider factors such as cost, time, expertise, and strategic fit. The three options considered in this framework are:
Build: This involves internally developing the resources required in-house. This may involve hiring new staff, training existing staff, or investing in new technologies or equipment.
Borrow: This involves acquiring the resources needed through strategic alliances or partnerships. Here there is a collaboration with other organizations, outsourcing of certain tasks, or licensing technology.
Buy: This involves acquiring the resources needed through acquisition or purchase. This may involve buying an existing company or product or purchasing technology or expertise from a third party.
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Many organizations offer laid-off employees outplacement services including:
O Reimbursement for College Tuition
O Continuation of Benefits
O Career Counseling
O Internal Job Posting
Many organizations offer laid-off employees outplacement services including Career Counseling. Hence, option c is appropriate.
What is the meaning of Career Counselling?
A service called career counseling aids individuals in starting, changing, or advancing their careers. It may involve one-on-one discussions here between a counselor and just a job seeker as well as tests, exercises, and projects aimed at assisting job seekers in maximizing their skills.
Periodically evaluating the evolution of career trajectories is aided by career counseling. It aids in your ability to comprehend and articulate your own objectives. This demonstrates to the company that you have a passion for. You can keep this drive and develop into the person you set out to be with the aid of career counseling.
Hence, option C is correct.
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What does Accenture mean by sustainability will be the new digital o Accenture will need to replace all of its current technologies to be truly compliant?
In order to comply with future rules, Accenture will have to replace all of its present technology with more environmentally friendly ones since "sustainability will be the new digital."
Many businesses are convinced that exerting more effort will decrease their ability to compete and increase the expense of digital sustainability. Both producing products and making our operations sustainable are under pressure from drawbacks. In order to treat the need to become sustainable as a corporate social obligation, consumers will not pay more for environmentally friendly items. It is hardly unexpected that policy experts and environmental activists occasionally propose more stringent rules for governments and businesses.
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a $6,000 9% twelve-year bond with annual coupons is purchased with a discount of $55 and yields 9.5% if held to maturity. find the price. (round your answer to the nearest cent.)
The purchase price is $5945.00.
What is Investment?The amount an investor pays for an investment is known to as the purchase cost, and when the investment is sold, that number determines the investor's cost basis, which determines gain or loss. Any commissions or sales fees paid for the transaction are included in the purchase price, and the weighting average cost is applied when buying the same asset more than once.
A business's cost is frequently the investment made to produce the item or service it offers. The cost of a good or service reflects the customer's willingness to pay for it.
Purchase price = Face value - Discount
= 6000 - 555
= $5945.00
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george paid taxes of $4,400 on a taxable income of $42,000. what was his average tax rate? a. 4.4% b. 10.5% c. 15% d. 28% e. 85.5%
The average tax rate is 10.5%
Amount of taxes paid = $4,400
Taxable income = $42,000
The average tax rate is a helpful metric for comparing the tax burdens of various individuals or families. The marginal tax rate, which is the tax rate applied to a person's final dollar of income, is distinct from this rate.
Calculating the tax rate -
Average tax rate = Amount of tax paid / Taxable income x 100%
= 4,400 / 42,000 x 100%
= 10.5
The tax rate for George Franklin was 10.5%. He paid taxes on this proportion of his taxable income.
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Data analytics is the process of using technology to transform
business event data into business process data.
data into useful information.
accounting data into business data.
unreliable data into reliable data.
The information quality characteristic where by differ- ent knowledgeable and independent people reach agreement about whether information is representative of a real-world fact or occur- rence is called
a. relevance.
b. faithful representation.
c. verifiability.
d. reliability.
The information quality characteristic where by differ- ent knowledgeable and independent people reach agreement about whether information is representative of a real-world fact or occur- rence is called Verifiability
Hence, Option C is correct.
The capacity of a notion to be easily transmitted among people using a common, accurate language is known as intersubjective verifiability. When referring to intersubjective verifiability, the word "intersubjective" can also be used to mean "objective."A. J. Ayer published Language, Truth and Logic in the same year, which included his proposal for two different types of verification: strong and weak. While advocating conclusive verification, this system allowed for probabilistic inclusion in cases when verifiability is ambiguous.To know more about verification here
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g the daily demand for a particular item at a hardware store is normally distributed, with an average of 200 and a standard deviation of 12 units. the store manager is willing to accept a 9% risk of stockout during the lead time, which is constant at 5 days. write your final answer only (without intermediate steps) for the fill-in-the-blank questions. question 27 (4 points) saved question 27 options: the service level that the store manager wants to maintain
The service level that the store manager wants to maintain is 0.91. This is because 9% of the time during the lead time, the store would be willing to accept a stock out. Thus the service level will be 91%.
What is lead time?
In inventory management, lead time refers to the interval between placing a purchase order to refill products and when the order is actually delivered to the warehouse. Order lead times might vary amongst suppliers; the longer the lead time is likely to be, the more suppliers there are in the supply chain.
The service level that the store manager wants to maintain is calculated as:-
R = Stock out risk = 9 %
SL = Service Level = 1 - R
= 100 - 9
= 91%
Therefore, the service level is 91%.
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